Qualification C- (minus)

Course content:

• Introduction : City codes, Airport codes, Airline Codes
  
• Travel formalities and cabin crew duties
  
• Inflight services standards and procedures (Meal plans)
  
• Customer service
  
• Special passenger categories
  
• First Aid procedures
  
• Geography in travel planning
  
• Air transport essentials

Examinations (Internal examinations)
N/B: Upon completion, Students are eligible to start the IATA/UFTAA foundation on course